This Privacy Policy describes how Luxury Fleet collects, uses, and protects your personal information. By using our website and services, you consent to the practices described in this policy.
1. Information We Collect
We collect the following types of information:
- Personal Information: This includes your name, contact information (email address, phone number, address), and payment details, which you provide when making a booking or contacting us.
- Booking Information: Details about your transportation reservations, including pickup and drop-off locations, dates, times, and vehicle preferences.
- Website Usage Data: Information about how you use our website, including your IP address, browser type, pages visited, and referring website. We use cookies and similar technologies to collect this data.
- Communication Data: Records of your communications with us, including emails, phone calls, and chat logs.
2. How We Use Your Information
We use your information for the following purposes:
- Providing Services: To process your bookings, arrange transportation, and provide customer support.
- Communication: To communicate with you about your bookings, send confirmations, and respond to your inquiries.
- Improving Our Services: To analyze website usage data and customer feedback to improve our services and user experience.
- Marketing: To send you promotional offers, newsletters, and updates about our services, where permitted by law. You can opt-out of these communications at any time.
- Legal Compliance: To comply with legal obligations and protect our rights and interests.
3. Data Sharing
We may share your information with the following parties:
- Service Providers: Third-party service providers who assist us in providing our services, such as payment processors, IT support, and marketing agencies. These providers are contractually obligated to protect your information.
- Legal Authorities: When required by law, we may disclose your information to legal authorities, such as law enforcement agencies or courts.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
4. Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:
- Encryption: Using encryption to protect sensitive data during transmission.
- Access Controls: Limiting access to personal information to authorized personnel only.
- Security Audits: Conducting regular security audits to identify and address vulnerabilities.
However, no method of data transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect website usage data. Cookies are small text files that are stored on your device when you visit our website. You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.
6. Your Rights
You have the following rights regarding your personal information:
- Access: You have the right to access the personal information we hold about you.
- Correction: You have the right to correct any inaccurate or incomplete information.
- Deletion: You have the right to request the deletion of your personal information, subject to certain exceptions.
- Objection: You have the right to object to the processing of your personal information for marketing purposes.
- Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format.
To exercise these rights, please contact us using the contact information provided below.
7. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of any third-party websites you visit.
8. Children’s Privacy
Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe that we have inadvertently collected personal information from a child under 13, please contact us, and we will take steps to delete the information.
9. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on our website and update the effective date. Your continued use of our website and services after the effective date constitutes acceptance of the revised Privacy Policy.
10. Contact Information
If you have any questions or concerns about this Privacy Policy, please contact us at:
Luxury Fleet
[Your Address]
[Your Phone Number]
[Your Email Address]
